Unfortunately, due to the way the Paypal-based preapproved payments are structured, we are unable to cancel Paypal preapproved payments directly through our website. Please ensure that you cancel your membership on Paypal as well as through our website to ensure that you are not billed for future months of membership. You can follow these easy steps to cancel your Paypal preapproved payment:
- Log in to your Paypal account at www.paypal.com.
- Click the Settings icon, shaped like a gear, next to "Log Out" at the top of the page.
- Select Preapproved Payments from the list in the "Payment settings" section.
- Select your Descendent Studios agreement from the list.
- Under the "Billing Details" section select Cancel from the 'Status' row.
- On the "Cancel Confirmation" prompt, select Yes to complete the cancellation.
This is an unfortunate side of offering flexible payment options for our subscriptions and we regret that we're unable to automate this process further but, unfortunately, the recurring payments are handled directly by Paypal.
You can gift your additional packages using our gifting interface. You can access the gifting interface through the Descendent Studios Store.
Navigation Instructions for Gifting a Package:
- Navigate to our homepage at www.descendentstudios.com
- Log in to your Descendent Studios user account.
- Select 'Store' from the main navigation menu.
- Once in the store section of the site, select 'Gifting' from the store navigation.
- Select the package you wish to gift and follow the instructions on the page to send the gift.
- Let your recipient know that they should check their email to redeem the gift.