Please be sure to check your Spam Folder, as well as any other filtered folders on your email account.
We have recently begun getting reports of our emails being directed to a non-Inbox category by Gmail. For instance, we have received reports that some of our emails are being classified as 'Promotions' by Gmail.
Gmail Help - Inbox tabs and category labels
We've built a custom portal to make the process of linking your Kickstarter Pledge with your Descendent Studios Account as easy and painless as possible.