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Support request: Linking Steam to DS account returns 'Unknown Steam Error'

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5 replies to this topic

#1
Yskonyn_

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Hello folks!

 

I created a ticket quite some time ago, but I haven't received any reply, so I'll try here.

When trying to link my Steam account to my Descendent Studios account, the system returns a 'Unknown Steam Error', preventing me to complete the process.

I would like to request assistance to solve this problem.

 

Thanks in advance!

Ysk


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#2
dunkelza

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We are still diagnosing this issue, I'm sorry that it's taking so long.


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#3
Wingman

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You can still play the game though, right?

WM


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#4
sassybacon

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Hello!  I am having the same problem as Ysk.  When I try to link my Steam account, I receive the same error:  "Error:  Unknown Steam Error".

 

WM, you had asked if Ysk can still play the game, I cannot answer for Ysk, but I am not able to play.  There is no way to download the launcher and install the game.  Please let me know if there is any other information I can provide that would be of assistance.  I am looking forward to seeing the progress you have made since steam!  Thank you in advance for your time and attention.


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#5
Yskonyn_

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I can play the game via Steam, but its an old version. I had mistakenly thought I would be able to get access to a more recent build by linking my account.
Patience it the answer it seems. :)
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#6
Wingman

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Hello!  I am having the same problem as Ysk.  When I try to link my Steam account, I receive the same error:  "Error:  Unknown Steam Error".

 

WM, you had asked if Ysk can still play the game, I cannot answer for Ysk, but I am not able to play.  There is no way to download the launcher and install the game.  Please let me know if there is any other information I can provide that would be of assistance.  I am looking forward to seeing the progress you have made since steam!  Thank you in advance for your time and attention.

 

Where did you last dl the game, here or Steam? If Steam you should be able to play it through steam - what happens when you do that? Or are you a Kickstarter backer? Because if that is the case you need to go to the front page and LINK your Kickstarter account to here, you will be able to play last year's build.....for a little while longer.......not too much.....longer...

 

:)

WM


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